Returns & Exchanges
At SIERRA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your new fashion find isn't a perfect fit, our streamlined process makes exchanges and refunds effortless.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.
Package and Ship
Securely pack your items in their original packaging and drop the package off at any authorized carrier location.
Receive Your Refund
After our quality team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing